‘Unlimited data doesn’t exist anywhere in the world’ – MTN CEO Karl Toriola

MTN Nigeria Chief Executive Officer, Karl Toriola, has said unlimited data plans are not feasible on mobile networks, arguing that no operator can sustain quality service if every customer has unrestricted access to data at a low cost.

Toriola made the remarks during a press conference titled “Data on Trial” held in Lagos on Saturday.

Addressing concerns over data pricing and consumer demand for unlimited internet packages, the MTN boss maintained that unlimited mobile data offerings are largely unavailable across the world except at very high subscription costs.

“The issue of unlimited data on mobile network, it does not exist anywhere in the world, except you are paying $400 dollar a month or whatever. There are high bundles and fair usage policies. On mobile networks, it does not really exist. There is a limit, because you can never build enough capacity for everyone to be on an unlimited bundle and you think you will provide quality service that will be decent,” he said.

Toriola explained that network operators must balance affordability with the significant investments required to expand and maintain telecommunications infrastructure.

Drawing a comparison with the aviation industry, he argued that providing unlimited services at low prices would be unsustainable.

“If you decide to give everybody in Nigeria unlimited local air tickets for N200,000 in a month, do you think the airline industry will survive? It won’t. It doesn’t work that way. We cannot give unlimited as much as we desire it. We won’t be able to build the network that people would be able to use in what way whatsoever. That is the reality,” he added.

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