NERC Requires Distribution Companies to Compensate Band‑A Customers for Poor Supply

By Obas Esiedesa, Abuja

The Nigerian Electricity Regulatory Commission (NERC) has ordered electricity Distribution Companies (DisCos) to provide compensation to eligible Band‑A customers who experienced poor power supply due to grid generation constraints between February and March 2026.

The instruction, issued under NERC Directive No. NERC/2026/002 on the Special Compensation of Band‑A Customers Arising from Grid Generation Constraints, followed significant generation shortfalls that prevented DisCos from meeting their committed service levels for some Band‑A customers during that period.

According to the Commission, the generation deficits were mainly caused by insufficient gas supply and vandalism of critical gas and transmission infrastructure—issues that were beyond the direct operational control of the electricity distribution companies.

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