NCC tops BPSR 2026 MDA rankings

The Nigerian Communications Commission (NCC) was placed among the top three best‑performing Ministries, Departments, and Agencies (MDAs) of the Federal Government in the 2026 Public Service Reforms Performance Assessment carried out by the Bureau of Public Service Reforms (BPSR).

In the assessment, the NCC ranked third overall after a comprehensive review of key reform indicators, including the Self‑Assessment Tool (SAT), Freedom of Information (FOI) Compliance Score, Fiscal Transparency and Integrity Index, and official website performance metrics.

The Nigerian Investment Promotion Commission (NIPC) and the Nigerian Export Promotion Council (NEPC) secured the first and second positions, respectively.

The institutional ranking, which covered all federal MDAs, recognises agencies that have distinguished themselves in advancing public service reforms and delivering excellence in service.

In addition to the institutional awards, 20 individuals from federal, state, and local levels received public service excellence and leadership awards for their outstanding performance, including Mrs. Didi Walson‑Jack, Head of Civil Service of the Federation, and Mrs. Adejoke Adefulire, Senior Special Assistant to the President on Sustainable Development Goals.

Representing the NCC at the award ceremony in Abuja on Tuesday, Executive Commissioner of Technical Services Engr. Abraham Oshadami spoke on behalf of the commission and other awardees, expressing gratitude to the Bureau for maintaining the annual assessment framework.

“First, on behalf of all awardees, and second, on behalf of the Board, Management, and staff of the Nigerian Communications Commission, we thank the Bureau for these recognitions. For us at NCC, this recognition acknowledges our ongoing reform efforts and underscores the need to sustain them,” he said.

He added that the BPSR recognition motivates MDAs to strengthen their commitment to service delivery, noting that for the NCC the award confirms that reforms aimed at improving transparency and accountability in the sector are gaining public acceptance and positive recognition.

“For our telecommunications consumers, this recognition reflects ongoing efforts to strengthen service quality, transparency, and responsiveness across the sector. The assessment outcome also reinforces the importance of maintaining standards that support improved customer experience and greater confidence in telecom services nationwide,” he said.

Oshadami reiterated the commission’s commitment to applying regulatory tools and innovative approaches to achieve measurable improvements in service quality and consumer protection across Nigeria’s telecommunications sector.

Over the past two years, the commission has introduced extensive reforms to promote transparency and accountability, including the National Coverage Map, which provides near real‑time information on operators’ network performance and availability, and Quarterly Network Performance Reports that offer detailed assessments of network performance nationwide.

Mobile Network Operators (MNOs) have also been directed to simplify the communication of their tariffs so that they are clear and easy for consumers to understand. Operators are required to comply with updated Corporate Governance Guidelines that emphasize stronger corporate accountability and improved operational performance.

The commission has placed significant emphasis on the proactive publication of clear, comprehensive, and timely data on industry activities to keep the public well informed and enhance accountability across the telecommunications sector.

In his remarks, BPSR Director‑General Mr. Dasuki Arabi commended all participating MDAs, especially the top performers for the 2026 broader assessment, for their efforts toward transparency, accountability, and open governance. He noted that these values align with established public service standards.

“This annual event, which begins with a public lecture and concludes with an award ceremony, marks the commemoration of United Nations Public Service Day. It also highlights the role of the Nigeria Public Service Lecture Series and Awards as a platform for recognising MDAs that have demonstrated strong performance in reform implementation and service delivery,” he said.

The NCC was ranked the second‑best‑performing federal agency in the 2025 website performance assessment by the BPSR. This year’s evaluation expanded the scope to include not only official website performance metrics but also other parameters such as SAT, FOI Compliance Score, and Fiscal Transparency and Integrity Index.