NAHCON orders refunds after rejecting meals served to pilgrims

The National Hajj Commission of Nigeria, NAHCON, has ordered refunds for pilgrims affected by a meal service incident in Saudi Arabia after rejecting some food supplied to Nigerian pilgrims for failing to meet approved health and packaging standards during the ongoing 2026 Hajj exercise.

NAHCON disclosed this in a statement issued by its management, reaffirming its commitment to the welfare and safety of Nigerian pilgrims participating in the 2026 Hajj exercise.

The commission explained that Saudi health authorities have continued to enforce strict food safety regulations during the ongoing pilgrimage, especially due to prevailing weather conditions in the Kingdom.

According to the statement, some dinner meals served to Nigerian pilgrims on the night of May 27, 2026, did not meet the required standards for handling and packaging and were immediately rejected in collaboration with Saudi authorities.

To minimise the impact on affected pilgrims, the service support company provided alternative light refreshments, while members of the NAHCON board moved around to brief state officials and managers on the situation.

As part of efforts to protect pilgrims’ welfare, the Chairman of NAHCON, Ambassador Ismail Abba Yusuf, directed the commission’s security committee to investigate the caterers responsible for the meals, as well as individuals involved in facilitating the contracts.

The chairman also ordered a separate probe into some tour operators accused of bringing in more pilgrims than the number officially registered and allegedly exploiting unsuspecting pilgrims during the Hajj exercise.

NAHCON warned that any operator found guilty after the investigations would face appropriate sanctions, including the withdrawal of operating licences.

The commission further disclosed that arrangements had already begun for immediate refunds to pilgrims affected by the meal incident.

While appreciating the patience and understanding of the pilgrims, NAHCON assured them that their welfare remains a top priority throughout the pilgrimage.

“NAHCON appreciates the understanding of the pilgrims and reassures all of its continued commitment to their welfare throughout the Hajj exercise,” the statement said.